Switch Your Travel Management Company | TL365 & Amadeus Cytric

Your TMC was built for 2010.
Your travelers live in 2026.

Switch to TL365 + Amadeus Cytric — AI booking inside MS Teams, senior agents who actually answer, and a 30-day transition with zero service gap.

Top 50 US Travel Agency

Amadeus Cytric Certified Partner

98% Client Retention

If any of this sounds familiar, you're not alone.

Slow agent response

You log a ticket. You wait. Your traveler reroutes themselves on Expedia. You find out at expense time.

A booking tool nobody uses

Adoption is stuck at 60%. Your travelers say it's "easier to just book direct." Your savings story falls apart.

Quarterly reviews that feel like theater

Decks full of metrics. Few real insights. No one's actually helping you spend less or travel smarter.

What a modern TMC actually looks like.

Book in Teams. In seconds. In policy.

Cytric's AI lives where your team already works. A traveler types where they're going, Cytric returns policy-compliant options, books it, and the itinerary lands in their calendar — no portal, no friction, no exceptions to chase.

Behind the AI: TL365's senior agents, available 24/7, with a one- minute average response time. Because tech handles the easy bookings. Humans handle the ones that matter.

How TL365 + Cytric stacks up against legacy TMCs.

Feature

Booking experience

AI-powered recommendations

Average agent response time

Policy enforcement

Implementation timeline

Account management

Content access

Contract transparency

Legacy TMCs

– Standalone portal, separate login

– Limited or bolt-on

– 8–15 minutes

– Post-booking flag

– 90–120 days

– Quarterly deck

– Standard GDS

– Opaque markups

TL365 + Cytric

Native inside MS Teams

Agentic AI built into every search

Under 1 minute

Pre-booking, real-time

30 days

Continuous optimization

GDS + NDC + direct connects

Fully visible pricing

The Transition

Switching TMCs in 30 days. Here's
how.

week1

Discovery

We audit your current program, contract, and tech stack. You get a written gap analysis.

Week 2

Configuration

We mirror your policy in Cytric, load your negotiated rates, and integrate with MS Teams, your HRIS, and your expense platform.

Week 3

Pilot

A small traveler group books live. We refine based on real usage, not assumptions.

Week 4

Full Cutover

Company-wide launch with hands-on agent support. Your old TMC is off, your new program is live, no trip falls through the cracks.

What Clients Say

Finance, procurement, and travel
teams choosing better.

"Our adoption went from 61% on the old portal to 94% in Cytric. That's not a tech story. That's a behavior story."

Travel Manager

Professional services firm

"The free audit alone showed us we were overpaying by six figures. We didn't expect to switch — we just wanted to benchmark. Six months in, no regrets."

Director of Procurement

Global manufacturer

"After nine years with our previous TMC, we transitioned to TL365 in just 30 days. What surprised us most was hearing travelers thank us for the change. The Microsoft Teams integration was a game changer, making travel simpler, more accessible, and easier to manage than ever before."

VP Finance

Mid-market SaaS company

Trusted by travel programs at

Objection Handler

The questions every travel manager asks us.

Almost always, yes. Most TMC contracts have 60–90 day exit clauses, and many have performance triggers you may already be hitting. We'll review your contract as part of the free audit and tell you straight.

For most mid-market clients, implementation is included. We'd rather earn your business through performance than charge upfront.

Yes. Cytric integrates natively with MS Teams, SAP Concur, Workday, BambooHR, NetSuite, and most major expense and HRIS platforms. If you use it, we've likely connected to it.

They come with you. We load all your existing negotiated content into Cytric on day one, and our sourcing team will benchmark whether you can do better.

Transparent transaction fees, no hidden supplier markups. You'll see exactly what you pay and exactly what we earn. The audit will show you how that compares to what you're paying now.

If you have 50+ travelers and a real travel spend, you're a fit. Our model is built to serve mid-market companies with the same senior attention global mega-corps get from legacy TMCs.

Free TMC Audit

Get a free audit of your current TMC

In 30 minutes, We'll show you:

Where you'are likely overpaying on fee and supplier markups
Adoption and policy complience gaps costing you savings
What a 30-day transition to TL365 + Cytric would look like for your team

No pitch deck. No pressure. Just a clear-eyed look at your program from a top 50 US agency.

Book your free audit

30 minutes. Zero pressure.

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Your TMC was built for 2010.Your travelers live in 2026.